Hey all,
I’m having some issues logging into my Truist account. I keep getting an error message, and I’m not sure what’s going wrong. Anyone else experiencing this or have any tips to fix it?
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Likewise. experimented with two distinct computers and two distinct networks. Obviously on their part.
Edit: I just spoke with someone on the phone, and they verified that the issue is with them. Please be patient and attempt to log in a bit later.
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Do you use a finance/budgeting app like YNAB or Mint that is connected to your bank account? It can be an automated login process that retrieves your balance and transactions.
Make sure the bank changes both your ID and password by giving them a call.
I recently had a similar issue with my Truist account. I was also getting error messages when trying to log in, which was incredibly frustrating. After checking my internet connection and clearing my browser’s cache, I still faced the same problem. It turned out to be a temporary issue on Truist’s end, as their servers were undergoing maintenance. Reaching out to customer support resolved the issue—they guided me through resetting my password and confirmed that the problem was on their side. If you’re still having trouble, I’d recommend contacting Truist’s support directly for the most accurate assistance.
I had the same experience yesterday with a biometric login. I was able to get in after the third attempt.
Hey Niko,
Same here. I tried two different computers and networks. It’s definitely on their end.
Edit: Just got off the phone with support. They confirmed the issue is with them. We just need to be patient and try logging in later.