I think the shipment I received today was tampered with, as I didn’t receive the item I had intended to buy. How are disagreements resolved? Will this money be returned to me? I sent her almost $225 using Zelle with this merchant.
I have a similar area in my townhome. I placed a small loveseat under the window and a small round dining table in front of it. Then, I added a chair or two in front of the table. It created a really cute dining nook.
Your money is gone. You need to only send money through a platform with buyer protection. Zelle is NOT for sending money to people you do not know.
I received an incorrect or tampered shipment after making a payment via Zelle, I immediately contacted both the merchant and my bank. It’s crucial to document all communication with the seller and provide evidence like order receipts and shipping details. Zelle transactions can be tricky because they’re typically instant and difficult to reverse, but my bank guided me through the dispute process.
I filed a claim stating the discrepancy and possible tampering, and after a review period, my bank was able to initiate a chargeback to recover the funds. It’s essential to act swiftly, keep records, and follow up persistently with both the seller and your financial institution to ensure a resolution and potential refund.