Banks don’t SMS you before phoning, as far as I can tell.
1 Like
When contacting relationship managers, you can directly call them or use other communication channels like email.
2 Likes
Banks usually don’t SMS before calling. If you receive such a message, it might be a scam. Always verify with your bank directly through official contact methods before sharing any info.
1 Like
I discovered a while back that texting wasn’t my thing. I kindly request that all calls and emails be made during working hours. Once texting becomes available, individuals tend to engage in it at any given time and anticipate prompt replies. I also receive calls and emails outside of working hours. Getting away from work can be quite challenging at times. It becomes even more challenging when the phone never stops ringing.
I think an SMS is an effective way of communicating. remember that the Bank will always record phone calls with your relationship manager. So it is a safer option to call rather than to send a message