Please help me find a bank that allows me to speak to a human when I so desire

Hei Peeps,

I’m frustrated with BOA’s automated phone system, which seems designed to avoid connecting you with a human representative. I’ve been stuck in their system multiple times today without any resolution, and the app hasn’t been helpful either.

If you’ve switched to a bank that offers better customer service and support, I’d love to hear your recommendations. Thanks!

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Schwab offers excellent customer service, making it easy to connect with a real person through phone or chat.

Any local bank will have a person for you to speak to. Smaller regional banks will as well.