At the bank where I manage a team, we’re considering extending our ITM hours. My boss thinks staying open until 8pm is a good idea, but I’m also considering opening earlier, around 8am. Currently, we handle all transactions and many account maintenance tasks, but in the future, we’ll offer full service, covering almost everything you’d need to visit a branch for. What do you think would be better: opening at 8am, staying open until 8pm, or both?
Hello Brian, I will advice on Opening at 8am due to Convenience for Early Risers since it helps customers who need to handle banking tasks before work or early in the day.
Hello , I will suggest opening until 8pm due to the reason to accommodates late Schedules this will help benefits customers who work late or have busy daytime schedules, providing them with access to banking services after regular hours.
Hello, I recommend both early opening and late closing to maximize Access thus to provide the greatest flexibility, accommodating customers with varying schedules throughout the day.
Hey, Staying Open Until 8pm: Enhanced Flexibility: Matches the extended hours of other businesses and could attract more transactions from customers who are unable to visit during regular daytime hours.