Chase vs. Bank of America: Which is Better?

Hello folks…

I want to decide between Chase and Bank of America for my banking needs and would love to hear your thoughts. What are the main differences between the two in terms of customer service, fees, online banking experience, and overall satisfaction? If you’ve had experience with either bank, could you share what you liked or didn’t like about them? Any insights or advice to help me make an informed decision would be really helpful…

Thanks so much…

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Given that they both offer 1.5% back on all purchases, I would contrast the BoA Unlimited Cash Rewards with the Chase Freedom Unlimited. You can use either approach if cashback is your only consideration. I think BoA is due to:

They’ve anecdotally set me higher boundaries.

You can get up to 2.63% back on all purchases if you ever achieve honors tiers.

In the future, you can open CCR to receive up to 5.25% on spending in categories.

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Possess both: I think the BofA app is superior. Better still, BofA is if you use Billpay. BofA only takes the debit out of the check upon the payee’s deposit. When Chase sends the check, the debit is taken out right away.

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In general, BoA is a waste bank. It is not something I would advise. Having worked with Chase for ten years, I can attest to their good cash back, assistance, and consistency. Just don’t use your cards and accounts for shady purposes.

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Hello, ok both Bank of America and Chase are sizable, reputable banks offering a variety of services. Your unique banking requirements, tastes, and the characteristics that are most significant to you will determine which option is perfect for you.

BoA is by far the worst. They don’t even have a public facing phone number for non-account holders.

That said I’m currently leaving Chase because I hate the way they obfuscate your transaction history when you’re in a hardship situation. After I was laid off I literally called them everyday because I couldn’t trust the transaction history and needed them to verbally tell me the transaction they can see that cannot. Absolutely ridiculous and terribly unethical.