does anyone here use citizens bank? i saw some posts on x about it but i can’t log into my account or access my money on the card. looks like their system is down.
update, i went to the branch and got cash, they had no idea when online banking would be back. they thought my account had fraud issues because i kept trying to send money to venmo for rent. that’s probably why i couldn’t use my card.
MaryAnn1 said:
banks usually do maintenance at night. some handle it better than others. if this keeps happening, might be time to open an account somewhere else.
they’ve been doing ‘maintenance’ for two days straight and now debit cards aren’t even working if you have a checking account. did they warn anyone? nope. i was trying to buy two weeks of groceries, and my card declined even though i had money. their phone numbers don’t work either. this isn’t maintenance, this is a disaster. i’m switching banks soon.